SHIPPING & RETURNS
SHIPPING POLICY
At Glore, we carefully prepare and ship every order to ensure a safe delivery.
Orders are processed after payment confirmation. Delivery times may vary depending on the destination, shipping method, and carrier.
Shipping costs are calculated and displayed at checkout. Once your order has been shipped, tracking information will be provided when available.
Please make sure your shipping address is correct and complete. Glore is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
RETURN & EXCHANGE POLICY
At Glore, we want you to be satisfied with your purchase. If you receive a defective, damaged, or incorrect product, please contact us as soon as possible with your order number and, if necessary, photos of the product.
For online purchases, customers may request a return within the legally required period under applicable consumer laws.
Opened or used skincare and cosmetic products may be subject to return restrictions for hygiene and safety reasons, except in cases of defects or product issues.
Once the returned product is received, we will review the request and, when applicable, process the refund or exchange in accordance with applicable law.